Support Policy

  • We’re here to make your journey smooth and hassle-free!

  • 24/7 Assistance: Our team is available to assist you with trip details, bookings, and travel queries.

  • Emergency Support: In case of cancellations, delays, or unforeseen circumstances, we ensure prompt assistance.

  • Communication: You can reach us via WhatsApp, phone, or email for real-time support.

Refund Policy

  • We understand that plans can change, and we strive to accommodate our travelers.

  • 40% refund if cancellation is made 15 days before trip

  • 20% if cancellation is made 6 - 14 days before the trip

  • 0% refund if cancellation is made 06 days before the trip

  • Rescheduling: You can adjust your booking to a future date (subject to availability).

  • In case of refund, Ghoom Pakistan will make refunds within 5 working days.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail booking@ghoompakistan.com